Privacy Policy
Last updated: September 28, 2026
This Privacy Policy explains how Santos General Contractors (“we,” “us” or “our”), based in Naugatuck, Connecticut, collects, uses and protects the information you share with us through santosgeneralcontractorsct.com, by text message, by phone or by email.
Information we collect
We only collect what you choose to send us:
- Your name, phone number, email address and town, when you fill out the estimate form.
- Details about your project, the service you are interested in and your preferred day and time for a visit.
- Photos you text or email us, such as photos of a room or of another estimate you received.
- Basic technical data your browser sends automatically, such as device type and pages visited, collected by standard analytics tools.
How we use it
- To reply to your request, schedule a visit and prepare your estimate.
- To communicate with you about your project by phone, text or email.
- To keep records of the work we agreed to and the work we did.
- To understand how visitors use this website so we can improve it.
We do not sell, rent or trade your personal information.
Text messages
If you text us or ask us to text you, we use your number only to talk about your project. Message and data rates may apply. You can reply STOP at any time and we will stop texting you.
Who we share it with
We share information only when it is needed to do your job or run the business: for example with a trade partner who will work on your project, with the service that delivers our website form to our inbox, or when the law requires it. Anyone we share with only receives what they need for that purpose.
Cookies and analytics
This website may use cookies and similar tools from third parties such as Google to measure visits and the performance of our advertising. You can block or delete cookies in your browser settings. The site still works without them.
How long we keep it
We keep project information for as long as we need it to serve you, to stand behind our work and to meet our tax and record keeping obligations. You can ask us to delete information we no longer need.
Your choices
You can ask to see, correct or delete the personal information we hold about you by writing to santoscontract@gmail.com. We answer requests within a reasonable time.
Children
This website is not directed to children under 13, and we do not knowingly collect their information.
Changes to this policy
If we change this policy, we update the date at the top of this page.
Contact
Santos General Contractors
Naugatuck, Connecticut, United States
Phone and text: (475) 305-8469
Email: santoscontract@gmail.com